Below are some of our most frequently asked questions, helping you to understand what you need to do if the unthinkable happens to you.

Stay calm …we are here to help and your details will be distributed within minutes.
Start by clicking ‘Report Incident’ below.
All your dog’s details are already in our database and will automatically be download onto the form so all you have to do is complete a few details surrounding the incident and press ‘activate’.

Report Incident

You can reset your password by clicking on ‘Reset Password’ below:

Reset Password

Yes they can and if any incident occurs they can report it, in the usual way, as you would.

To get the details of a lost or stolen dog ‘out there’ as quickly as possible as research has shown us that very few dog owners, particularly people new to owning a dog/puppy during the pandemic, are not aware that a service like this exists. As well we aim to become the most popular and largest dog community platform in the UK, offering news, tips and fun topics to all our social media followers.

Your alert will be active on our website until you have found your dog. We will repeat the alert every month, for the first 6 months and then quarterly until the dog has been found/reunited

We only request your postcode prefix so there is no possibility anyone can find your address and connect it to your dog.

Also your dogs details are only ever published should they go missing or stolen.

We aim to help take the panic out of the situation and reassure dog owners that their ‘alert’ will reach a wide audience, within minutes, when every second counts.

We ask that when a registered dog owner activates the alert they are to inform the police at the same time. We feel that it is up to the owner to make contact with the police as it could have a negative effect if we keep calling them every time we receive an alert.

If you have any another question, the best way to contact us is to complete the form here and we will endeavour to reply to you ASAP.